Free screening
Start with a short screening so you know whether an evaluation makes sense for you before you book or pay anything.
Hillsboro is Oregon's fifth-largest city, with about 111,126 residents in Washington County. Roughly 49.8% of its households rent — 2nd of Oregon's five largest cities by renter share — which makes the pet clause in a lease a practical question for a lot of people here.
Last reviewed August 31, 2026 · Reviewed by Andrew Patel, LCSW
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Think of an ESA letter as evidence, not permission. It is a licensed therapist's written confirmation that you have a disability-related need for your animal, and Hillsboro renters use it to ask a landlord to set aside a pet rule as an accommodation.
Oregon has no statutory waiting period, so an Oregon-licensed therapist can evaluate you and, if you qualify, your letter typically arrives by email about 15 minutes after approval. It is a clinical conversation rather than a form, and approval is not guaranteed — which is exactly why a Hillsboro property manager can rely on it.
Oregon protects assistance animals in its own law, so HUD's May 2026 enforcement change matters less here than in most states.
Fifth-largest in Oregon · July 2025 Census estimate
2nd of Oregon's five largest cities · ACS 2020–2024
Per month, all rentals · ACS 2020–2024
Oregon sets no relationship period
49.8% of Hillsboro households rent, 2nd of Oregon's five largest cities by renter share. Median gross rent is $1,978 a month — the highest median rent of Oregon's five largest cities, against $1,655 in Portland.
For a Hillsboro renter with an assistance animal, the practical problem is rarely the law — it is the listing that says "no pets" or "cats only, under 25 lbs." An accommodation request is how you ask for that rule to be set aside.
Hillsboro sits in Washington County. County-run housing programs and courts for Hillsboro renters are in Washington County.
Figures: Census Bureau, July 2025 Census estimate and American Community Survey 2020–2024 five-year estimates.
Hillsboro's renter share is 2.2 points above the 47.6% average for these five cities. Median rent ranges from $1,400 in Salem to $1,978 in Hillsboro, a gap of $578 a month.
Population: Census Bureau, July 2025 estimates. Renter share and rent: American Community Survey 2020–2024.
Local, state and federal rules stack on top of each other here. Each can add protection; none can take away what another gives you.
Our review did not confirm a Hillsboro or county fair housing ordinance covering disability, so this page relies on Oregon and federal law. If one applies to your building, it can only add protection.
ORS § 659A.145 — Oregon statute on disability accommodation in housing. Complaints: Oregon Bureau of Labor and Industries (BOLI), Civil Rights Division.
The Fair Housing Act still requires landlords to consider accommodation requests. Since May 22, 2026, HUD itself pursues complaints only for individually trained animals; your private right to sue is unchanged. What changed →
More on Oregon: Oregon ESA letter guide · Oregon ESA laws
Therapists do not work from a list of approved diagnoses. They look at how a condition affects your daily life and whether the animal eases it. Common examples among Hillsboro clients:
Three steps. You are not charged for a letter unless the therapist approves you.
Start with a short screening so you know whether an evaluation makes sense for you before you book or pay anything.
You speak with an Oregon-licensed therapist about your symptoms and what your animal does for you.
If you are approved, your signed letter is emailed within about 15 minutes, ready to attach to your request to a Hillsboro landlord.
We do not sell certificates, vests or ID cards, because they carry no legal weight and can weaken your request.
$129 for up to two animals. No subscription, no renewal auto-charge, no add-on "registration."
Your letter confirms a need without naming a diagnosis, and your clinical information is handled under HIPAA.
Our guidance reflects HUD's May 2026 change and Oregon's own rules, so you are not working from outdated advice.
Put it in writing. Two or three sentences are enough, plus your letter; a landlord's own "ESA form" is optional, not a requirement.
Verification of the license is fair; a demand for your medical file is not.
Save a copy of everything you send and receive, with dates. Paper trails win disputes.
Ask for the reason in writing, then contact Fair Housing Council of Oregon or Oregon Bureau of Labor and Industries (BOLI), Civil Rights Division. A HUD complaint has a one-year window.
Template and walkthrough: writing a reasonable accommodation request →
A strong OR letter is short and specific. Here is what it needs.
Out-of-state signatures are the most common reason letters fail.
Managers check it against the Oregon licensing board.
That you have a disability and the animal helps with it — never the diagnosis.
Most landlords treat a letter older than 12 months as stale.
A purchased certificate undermines an otherwise good letter.
Some Hillsboro renters find their dog already does trained work for them. In that case a psychiatric service dog letter documents the tasks, and it lines up with HUD's 2026 focus on trained animals.
Pricing
The same flat price as everywhere in Oregon. No subscription, and no charge for a letter unless an Oregon-licensed therapist approves you.
About the PSD letter: it is documentation from a licensed therapist, not a certificate or an ID. Under the ADA, public access comes from your dog being individually trained to do work or tasks for your disability. Businesses are allowed to ask only two questions and are not allowed to require paperwork. Nobody can sell you access rights — anyone who says otherwise is selling a novelty.
You are charged only after a therapist approves you. We may place a temporary authorization hold on your card beforehand to confirm it is valid; a hold is not a charge and is released if you are not approved.
100% refund if your landlord denies your ESA. If your housing provider refuses the accommodation after you submit a letter we issued, we refund what you paid in full. Full terms, including what a claim needs, on our refund policy page.
Questions
It is, as long as an Oregon-licensed therapist wrote it after actually evaluating you. Hillsboro landlords can verify the license number, and that check is where online-certificate letters fail.
Oregon has no statutory waiting period, so an Oregon-licensed therapist can evaluate you and, if you qualify, your letter typically arrives by email about 15 minutes after approval.
Oregon law addresses assistance animals independently of HUD, so ask in writing for fees to be waived and cite the state rule if you are charged. Damage is always chargeable. How fees work now →
They must consider the request, but may deny it for a direct threat, substantial damage, undue burden, an exempt property or documentation that is not credible. Ask for any denial in writing. Fair Housing Council of Oregon can help you respond. If you are denied →
No. A landlord may verify that you have a disability-related need for the animal. They are not entitled to your diagnosis or your medical records, and a good letter does not include either.
Use a therapist licensed in Oregon. Telehealth crosses state lines but licensure does not, and an out-of-state signature is the most common reason a letter gets rejected.
No — not in Oregon and not nationally. Registrations, ID cards and vests are products, not legal documents, and attaching one to your request can make it look weaker. Why registries are not documents →
There is no fixed legal expiry, but most Hillsboro property managers treat a letter older than 12 months as out of date, especially at lease renewal. Renewing an ESA letter →
A real evaluation with an Oregon-licensed therapist. $129 flat for up to two animals, and you pay only if you are approved.